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43. Do You Have a Plan B?

People who have a plan B, usually use it.

You have to decide this is what you want and then charge to it.

In the landmark book Think And Grow Rich, Napolean Hill explains how a conquering captain burnt the ships he and his troops came in on.

It was win or die.

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42. Simple Key to Rock Star Patient Service

Customer service is the grease that allows businesses to function smoothly and efficiently.

Surprisingly, it is an overlooked but incredibly important part of a successful business.

Customer service makes sure every patient feels important, heard, and truly cared about.

One easy way for you to do this is to acknowledge them.

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Dr. FJ, Mindset, Practice Growth, Rhino University, Success -

Rhino University EP16: Responsibility

Rhino University EP16: Responsibility

Hi Rhinos, Rhino University EP 16. Instead of a how to/tactical, this will be more of a mindset episode.

You have to take responsibility for your life, your practice, your success, your family, everything.

You have to take responsibility for everything. Winston Churchill said the greatest power of humanity is responsibility. Jim Rohn has one of my favorite quotes, “Don’t wish things were easier, wish you were better”

Get better, take your own responsibility. If you blame someone else for your position, you’re never going to go anywhere. Anytime you have any resistance, it’s someone else’s fault “it’s my town, they just don’t get it” “they want xrays in my town” “they don’t like chiropractic in my town”

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Action, Business, Doctor Tips, Dr. FJ, growth, Practice Growth, Rhino University, Video -

Rhino University EP 15: The One Phrase for MASSIVE Impact

Rhino University EP 15: The One Phrase for MASSIVE Impact

Hey Rhinos, Dr. FJ. I want to talk today about the most important phrase you will ever learn. I don’t care how much time you spend with your patients. What you DO need to do is be very efficient with your language so you’re not wasting 10-15 minutes talking about the weather when you could be checking and adjusting people. Now, some visits will take longer – it could be more complicated, has more resistance, so you need to spend that time.

I’m not saying not to build a relationship with your patients – I’m all about getting to know my patient’s families, and their lives, creating rapport and building that relationship BUT I’m talking about that WHILE I’m checking them.

It took Dr. Fred 7 years of MASSIVE daily visits to get this phrase  and it changed his practice.

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41. Are You Choosing Your Words Wisely?

As a kid, my father would make me do push-ups if I said I can’t, or I will try.

I didn’t fully understand at the time how important the words we use are.

They control the frame we use to look at life.

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