Build rapport RSS
#128: The 2nd Step For Fewer Refunds Is…
The 2nd essential step for fewer refunds is care checkpoints.
These are your re-exams, re-Xrays, or any other objective tests you may do in chiropractic—for example, posture exams, scans, orthopedic tests, whatever tests you use.
These have two beneficial functions number one, progress with care.
#127: The 1st Step For Fewer Refunds
I don't know if you have be told this, but clients have told me that their old coach taught patients quit because they are bored.
I'm afraid I have to disagree.
I think the #1 reason patients quit is they are frustrated.
They are frustrated because there is no progression of care.
You keep making the same adjustment.
For the patients who are getting gradual improvement, this can be fine, but for those who are no better or were quick to respond, they will think you are just going through the motion to make money.
73. In the ROF Guide, Advise, Give Options
65. Slow Down Your ROF
When you have given 1,000's of ROF's, it is often easy to go on autopilot.
You have explained this so many times you
Tags
- All
- "One Thing"
- 2021
- 2021 Planner
- 2021 Rhino Achievement Planner
- Action
- Action Analysis
- adding services
- adjusting
- Apple
- Appreciation
- Associate Dr
- Authority
- Billy Crystal
- Build rapport
- Building Trust
- Burnout
- Business
- Business Stats
- CA
- Calendar
- Cash
- character
- Commitment
- Communication
- Connection
- Consultation
- courage
- Covid-19
- creating value
- Crisis Management
- Day 1/Day 2
- Delegate
- Doctor Tips
- Dr. FJ
- Dr. Fred
- Ego
- Energy
- ethics
- Exam
- Feel better
- finances
- Financial Presentation
- focus
- Focus your energy
- freedom
- front office
- fundamentals
- goals
- Gonstead
- Gratitude
- growth
- Health
- hiring
- Hiring and Training
- Honesty
- impact
- Improvement
- in-network insurance
- Influence
- insurance
- Integrity
- Internal Marketing
- journaling
- Kolbe Index
- Leadership
- learning
- Learning Mindset
- Long-term Vision
- Loyal
- making money
- marketing
- Maximize impact
- Meditation
- Mindset
- Mirroring
- MoChihChu
- New Doctor
- New Patients
- new practice
- opening practice
- organize
- overhead cost
- Patient Loyality
- Patients
- pen and paper
- performance
- planning
- Practice Growth
- practice tips
- Prioritize
- Productivity
- profit
- profitable
- Psychology
- recent grad
- Refocus
- Refunds
- Rhino University
- ROF
- routine
- Scale your Practice
- Screenings
- shortcuts
- social media
- spending
- staff
- staff meetings
- Stats
- Steve Jobs
- strategic planning
- Success
- Talks
- Team
- Teamwork
- Time-off
- training
- Trust
- UCS
- Unique Corrective System
- Vacation
- Video
- vision
- Warren Buffett
- work/family balance