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#128: The 2nd Step For Fewer Refunds Is…
The 2nd essential step for fewer refunds is care checkpoints.
These are your re-exams, re-Xrays, or any other objective tests you may do in chiropractic—for example, posture exams, scans, orthopedic tests, whatever tests you use.
These have two beneficial functions number one, progress with care.
#127: The 1st Step For Fewer Refunds
I don't know if you have be told this, but clients have told me that their old coach taught patients quit because they are bored.
I'm afraid I have to disagree.
I think the #1 reason patients quit is they are frustrated.
They are frustrated because there is no progression of care.
You keep making the same adjustment.
For the patients who are getting gradual improvement, this can be fine, but for those who are no better or were quick to respond, they will think you are just going through the motion to make money.
76. How Fast Are Your Hands?
One piece of genius Dr. Fred taught me when I worked for him was slowing my hands down.
When you are busy, it is easy to get rushed and allow your hands to go too fast.
Having slow hands will imply you are
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