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Authority, Build rapport, Building Trust, Business, Cash, Commitment, Communication, Connection, creating value, Dr. FJ, Mindset, profit, Refunds - April 20, 2022

#128: The 2nd Step For Fewer Refunds Is…

The 2nd essential step for fewer refunds is care checkpoints.

These are your re-exams, re-Xrays, or any other objective tests you may do in chiropractic—for example, posture exams, scans, orthopedic tests, whatever tests you use.

These have two beneficial functions number one, progress with care.

81. Do You Understand Stats?

I talk to too many docs about needing a 90% commitment rate or this volume or this many new patients.

Every practice is different, and some have more new patients with lower commitment rates, and some have fewer new patients with higher commitment rates.

If you are a basketball fan and judge Giannis on his three-point percentage, you would think he is one of the worst players in the league.

However, he is one of the best that is just not the strength of his game. The problem is

80. There Is No Perfect Practice But There Is…

There is no perfect practice, perfect technique, perfect script, perfect marketing plan, perfect hiring program.

Those hyperbolic claims are ego and sales.

There is fundamental mastery, skill development, maximizing innate talents, and growing a high-level team, but mistakes still happen, employees still have to be let go, patients still don’t commit.

However, if you are

79. Quit Tearing Yourself Down

I have been a chiropractor for almost 12 years, but I have been around the profession my whole life, and for the 30 years that I can remember, I have seen so many docs rise to prominence and then fall apart.

Because of this, I compare myself to no one and don’t worry about whatever claims this doc says or that doc.

I see so many docs constantly beating themselves up and tearing their practice apart because they compare themselves to some other doc’s life or practice.

Meanwhile, so many of these docs they are putting on a pedestal are either telling ½ truths or completely full of shit.

78. When You Are Always Available…

When you are always available to your patients, have all your notifications on, checking your email, and the entire world has access to you, you and those closest to you suffer.

This approach will ultimately lead to your exhaustion and burnout.

It also prevents your

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