Learn from one of the top Chiropractic Assistants and Office Managers! Susan has spent the last 35+ years exploring, developing, and implementing advanced strategies for Chiropractors, their spouses, staff and patients to break the barriers of mediocrity into High Volume, Patient Centered Practices.
Susan works 1 on 1 with your front desk team to perform at peak performance using personalized strategies that work in YOUR office.
Susan's CA Program includes weekly calls with your staff and monthly doctor call to evaluate progress and performance.
Some of the personalized topics that are covered:
- Communicating the Purpose and Passion of ChiropracTIC
- Know What to Say, When to Say it, and How to Say it
- Professional and Effective Office Etiquette
- Forms & Scripts
- Office Checklists that are Personal to your Team and Office
- Personal Office Manual
- Becoming the Office Quarterback
- Million Dollar First Impressions
- Learn to Exceed Patient and Doctor Expectations
- How to Perform at Peak Level in Pressure Situations
You can also learn some of these topics in Susan's monthly CA Tele-Training.