Patient Loyality RSS

Build rapport, Building Trust, Commitment, Communication, creating value, Doctor Tips, finances, Patient Loyality, Patients - April 06, 2022

#127: The 1st Step For Fewer Refunds

I don't know if you have be told this, but clients have told me that their old coach taught patients quit because they are bored.

I'm afraid I have to disagree.

I think the #1 reason patients quit is they are frustrated.

They are frustrated because there is no progression of care.

You keep making the same adjustment.

For the patients who are getting gradual improvement, this can be fine, but for those who are no better or were quick to respond, they will think you are just going through the motion to make money.

73. In the ROF Guide, Advise, Give Options

The one difference between my ROF and the different ROF's our clients have

55. Chase Impact First

Over the years, I've heard many talk about "this is the way to make money; this is how you get the money."

Then years later, they are doing something completely different or are miserable doing the same thing.

When evaluating an opportunity, one of the first aspects I look at to decide if I will say 'yes' or 'no' is

Rhino Univeristy EP12: The Secret to a Loyal Patient Base

Hi Rhinos!

I want to talk about a very simple and effective tool/strategy - it’s really just about caring and showing people you care. Anyone can do it, but few do because it takes actual emotional labor, it’s emotional work to care; sometimes it hurts but showing that pain and compassion creates an incredible relationship with people. It’s a game changer. Not everyone that comes into your office will stay with you long enough to get well, but you can show you care with every single person.

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