In this exclusive webinar, I am delving into essential topics that are key to your personal and collective growth within the office!
- How to Maintain 1% Improvement: Discover the power of consistent small improvements and their cumulative impact on your skills and efficiency.
- How to Keep Office Culture Positive, Passionate, and Exciting: Learn techniques to foster a work environment that thrives on positivity and passion, promoting better patient experiences and overall success.
- How to Implement Exceptional Customer Service When the Goal-Posts Keep Moving: Master the art of adaptability and customer-centric service in an ever-evolving healthcare landscape.
- How to Implement Strategic Team Meetings: Gain insights into conducting effective team meetings that boost collaboration, communication, and productivity.
- How to Document Suggestions, Actions for Review, and Upsets During Patient Hours: Acquire efficient documentation practices that foster transparency, accountability, and improved patient outcomes.
Attending this webinar is an opportunity to supercharge your team's skill set and align your entire team towards consistent office growth!
Empowered with this knowledge, you will become more adept at handling complex scenarios, providing exceptional service, and driving positive patient outcomes. These improvements will contribute significantly to the overall growth of our practice!
A positive office culture and effective team meetings will foster open communication channels. Transparent sharing of ideas, concerns, and feedback will lead to a more united and collaborative team!
As each member embraces the 1% improvement approach, the collective strength of your team will grow exponentially. Together, we will raise the bar for patient care and office performance!
Remember, a well-trained team is an indispensable asset in achieving our shared goals. We encourage all staff members to participate actively in this webinar to make the most of the information shared.
Thank you for your unwavering commitment to providing exceptional care to patients. Let's embark on this journey together, towards a more positive, passionate, and successful office culture!
In this Webinar you'll Learn:
- How to Maintain 1% Improvement
- How to keep Office Culture Positive, Passionate and Exciting
- How to Implement Exceptional Customer Service when the Goal-Posts keep Moving
- How to Implement Strategic Team Meetings
- How to Document Suggestions, Actions for Review and Upsets during Patient Hours.
About Susan Schofield:
Learn from one of the top Chiropractic Assistants and Office Managers! Susan has spent the last 35+ years exploring, developing, and implementing advanced strategies for Chiropractors, their spouses, staff and patients to break the barriers of mediocrity into High Volume, Patient Centered Practices.
Once purchased you'll get a order confirmation and separate download email.
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Connect with the MoChihChu team to get this month's topic!
Original Broadcasted: August 2023