CA Webinar: Self-Pay Mastery: Fortify Your Front Desk to Maximize Collections & Retention

✨ Self-Pay Mastery:
Fortify Your Front Desk to Maximize  Collections & Retention

Hosted by Susan Schofield
📅 Tuesday, August 5 | ⏰ 12pm EDT

Your front desk is making it happen. Patients are getting checked in, adjustments are happening, and somehow it all gets done by the end of the day.

But let’s be real...

“Every CA does things a little differently, it’s not consistent.”
“We’re reacting to patients instead of confidently leading them.”
“If I’m not up front, I worry something’s going to fall through the cracks.”
“The systems are kind of there, but no one’s really owning them.”
“Things mostly run... but it always feels messy.”

You’re not failing. You’re functioning, just without flow.

And that low-level chaos? It’s costing you:
🌀 Miscommunication between team members
🌀 Inconsistent patient experiences
🌀 Staff hesitation, confusion, second-guessing
🌀 You, never fully able to step away
🌀 And yes, missed collections, delayed payments, and cash flow leaks that add up fast!

Let’s change that.

In this upcoming Front Desk Reset training, Susan will walk you through the exact systems and daily visit tools that bring everything, and everyone, into alignment.

We’ll talk about how to:
✅ Create clear, unified communication between CAs, docs, and patients
✅ Establish daily rhythms patients learn and follow (no more repeating yourself 100 times)
✅ Empower every team member to jump in with confidence, no matter who’s on the schedule
✅ Reduce fumbles, keep the energy clean, and train patients to move through your office with ease

✅ And boost collections, not by chasing payments, but by tightening up your flow

If your office is growing and your team is showing up, but you still feel like it’s a little duct tape and instinct...
This training is your upgrade.

Let’s bring structure to your brilliance, and flow to your front desk.