“Find the Objection” 1 Fundamental to the Consultation

Wednesday, February 23rd, 2011

In my 29 years of practicing chiropractic, I have studied patient education and human communication extensively. For years, I carried a voice activated recorder in my clinic jacket. I would study these tapes, analyzing what I said and did when a patient followed my recommendations, and what I said and did when a patient did not follow my recommendations. This allowed me to develop a game plan with important fundamentals for each and every patient visit. These strategies can and will maximize your time with the patient. When you improve your education, your retention and referrals will absolutely explode.

At our chiropractic management seminars, we teach that the first visit is the most important visit and it all starts with the consultation. This is where the paradigm shift begins. You must have a plan for teaching patients that the crisis model will never bring health, and the prevention model is the key to health and longevity.

One main point to cover in an effective consultation is FIND THE PATIENT’S OBJECTION. Almost every patient will have an objection to chiropractic care. It is your responsibility to dig during the consultation to find the patient’s objection. If they have never been to a chiropractor before a good question to ask is “What have you heard about chiropractic, good and bad?” You must be patient and persistent. Many common objections are: “I heard you have to go forever.”, “I heard the adjustment hurts.”, “I heard chiropractic is expensive.”, “I heard the adjustment can cause strokes.”, “I don’t want my neck cracked.”. You must practice and rehearse responses to educate the patient. When you want to disagree with the patient always start from a place of agreement. For example, if the patient tells me: “I heard you have to go to chiropractors forever.” I might tell him/her: “I understand Kathy, I have heard that many times. I like you, but I don’t want to see you forever. In this office, we practice specific corrective care and if you do have a subluxation I will give you a timeline for correcting it. When your teeth are straight the braces come off, it’s the same in this office, when your spine is in alignment corrective care ends.”

I call my chiropractic management seminars, trainings because you must train yourself through space time repetition to become a reflex in your office. A reflex happens without conscious thought. When you train yourself to find the patient’s objection and cover many other important points during your consultation instinctively without thinking about it then you are becoming a rhino chiropractor.

7 Secrets to Excellent Staff Training

Wednesday, February 23rd, 2011

Know what you need to Know, and let it Sink in, have a TEAM Training everyday until all members of your Team are fully Trained. If you’re learning more than one Skill be sure to listen to your Staff to see if you’ve bitten off more than you can chew. It’s better to learn one Procedure at a time correctly and with quality than learn many procedures poorly. So Stick to it! it takes Spaced-Time -Repitition to Learn anything.

Teaching:

  1. know the right time to correct your staff
  2. Know how much to criticize at one time
  3. Know how much to teach at one time
  4. Know how to Praise them
  5. Avoid confusion, simplify
  6. Work to simplify all Management and procedures
  7. Know how much you can chew at one time?

Now get in the Game and stop Procrastinating, Excellence in practice

THE BIG”FIVE”

Wednesday, February 23rd, 2011

As we charge into 2012, we desire to move forward with poise, power, and confidence. Our goal of serving double digit new patients every week is renewed in our heart, and then our head says—how???? Stay tuned and we will give you the tools, the “powertools” to move forward with faith, poise, and conviction.

No one achieves greatness by themselves, so we desire to create a spirit, a team spirit base on “purposeful action”. We desire to activate the “BIG FIVE“. We desire each of our team members to get back on track with us. To open their heart and mind to the opportunities that are there before us.

THE “BIG FIVE:”

  • CLARITY-make the target easy to understand, vision
  • CONFIDENCE-having a firm belief in what you are doing
  • INTENTION-thinking and acting in a specific way
  • PREPARTION-industrious efficiency, organized readiness
  • ACTION-effective movement, enthusiasm

This is what creates your “NEW PATIENT PIPELINE”: all stations go, having a YES attitude, singleness of purpose. The entire team: doctor, chiropractic asst., spouce, office manage, associate doctor, x ray tech., etc. Go back to the MO CHIH CHU- First Visit Fundamentals: kill all excuses, stick to the fundamentals, be alert for NPs, think NP everytime the phone rings, ask for referrals, and train, train, train. Third party training is the best, so get your staff connected to my CA teletrainings.

Thomas Edison said, “opportunity is missed by most people because it is dressed in overalls and looks like work”.

Its time to get back on track, and get to work being alert to NP opportunities!

 

Chlorella Is Whole Pure and Natural

Wednesday, February 23rd, 2011

CHORELLA IS WHOLE, PURE, AND NATURAL

Chlorella is a single-cell alga. It is a whole food with all the nutrients to support life.
Chlorella has existed on earth for over 2 billion years due to its tough outer shell. It is one of the most efficient foods on earth, due to its high concentration of chlorophyll and its rapid reproduction.

Chlorella is a natural food. It is grown in a controlled liquid medium, free of toxic residues and chemical additives. Chlorella is a pure food.

Chlorella is not a supplement, drug or medicine. It has no undesirable side effects. Man has not tampered with its genetic integrity. Man has picked out the best strains of chlorella to grow and harvest, but its genetic integrity has remained the same for 2 billion years.

Why is this information so important? Too good to be true? What exactly does whole, pure, and natural mean?

Today more than ever, the tampering and the degradation of our food are staggering! We know that the quality of our food is directly related to how good we feel and helps our body to maintain a healthy state of well being. It has been said that “food is our best medicine”. Health is a personal choice. We must educate ourselves on our current food industry and acquire the knowledge to stay healthy.

When you go back in history, the process of removing the outer husk on grains to extend its storage life resulted in a new disease-beriberi. That process changed the nutritional value, resulting in a deficiency-a Vitamin B deficiency. That grain was no longer a whole food and could not sustain a healthy life. Not all vitamin and mineral deficiencies are that easy to observe. Today many people suffer from fatigue, indigestion, bloating, hyperactivity, depression, constipation, aches and pains, irritability, insomnia, to name a few. All of these symptoms can benefit or be eliminated completely, from eating whole, pure, and natural foods. Therefore, eating foods as close to their natural state as possible guarantee a higher nutrient value. NATURE KNOWS BEST!!

Today the food industry is more concerned about profit and convenience than whole, pure, and natural health giving foods. It is up to us to choose our foods wisely. This is why WUJICHLORELLA is so important to add to our daily food intake and why I recommend it to anyone wanting to improve their health. There is no better time than now to get your health back on track. Why not start 2009 with a WUJICHLORELLA cleanse? To order WUJICHLORELLA call 800-554-3260.

The Symptom Is Not The Cause, Part 1

Wednesday, February 23rd, 2011

Are symptoms good or bad? What do they mean? Who gets them? What should i do when i don’t feel good? When is the right time to get adjusted? When should you take medicine, either over the counter or prescription drugs? Is a fever bad? How hi is too hi? How come your kids are never sick? What do you give your kids when they’re sick? What can i do to stop these earaches? If you don’t give them drugs, what do you do?

My kids won’t eat vegetables. My kids are always tired and fussy. Look at these bumps on her arm. Bedtime? What’s that? What about the dark circles under her eyes? Bowel movements three times a day, are you kidding me! No milk! Where do they get their calcium? My doctor told me its normal to have 1 bowel movement a week. What do you feed your kids? You get your baby adjusted?!

Many years ago I learned about HERING’S LAW: “All cure comes from the head down, from the inside out, and in reverse order as the symptoms first appeared.” I also learned that dis-ease is associated with 2 basic processes: the lack of biochemical elements(whole, pure and natural foods) and the lack of proper elimination(or the accumulation of the bodies toxic wastes), resulting in a lowered immune system. You see, you don’t “catch” a dis-ease”. You are either working and training to be healthy or working toward dis-ease. The choice is ours! When we focus on natural healing, eating organic, natural foods, and a more healthy lifestyle, the “bugs”, “germs”, and “viruses” are not a threat.

First, lets choose to reduce or eliminate fast, fake, processed, devitalized food. Start shopping only on the outside aisle of the grocery store. You will be amazed! That’s where you are going to find your fruits, vegetables, meats, and dairy. When you are ready for the next step, look for organic produce and dairy products. You want your meals to consist of 6 vegetables, 2 fruits, 1 starch, and 1 protein per day: vegetables provide minerals, fruits provide vitamins, starches provide energy, and protein is needed for building healthy tissue cells. PROPER NUTRITION is the first step to a health. GO GREEN!!

Studies have shown that prison inmates, patients in mental hospitals, and children with behavioral challenges all improved with a more whole, pure, and natural diet! GO GREEN!! to be continued. . .

GO GREEN!! add WUJICHLORELLA to your daily diet!! To order call 1 800 554 3260. GO GREEN!!

Are We Building Health or Disease?

Wednesday, February 23rd, 2011

Did you know there is no cure for the common cold? Researchers at John Hopkins University were given a grant for the purpose of investigating the nature of a colds orgin and cure. The scientific findings revealed that there was NO CURE, FOR THE COMMON COLD!! A cold is not a dis-ease, beginning of mucous debris elimination, a cellular elimination process that shoud never be interfered with suppressants or you can start the process of chronic conditions. Attempting to “cure” a cold is attempting to cure the CURE!!

In chiropractic, we know that HEALTH comes from within. We know that the body has the abilitiy to heal it self. The human body is a self healing mechanism, this is a universal law. So what causes symptoms? How do we build health?

Lets take a closer look at the ABC’s of NATURAL HEALTH. A is for ACTIVATION: we desire to balance the body thru activating the nervous system, ie the chiropractic adjustment. The nervous system is the first system to form in the embryo, and controls and guides all other body systems. The nervous system works along with the glandular system to help regulate the life process, and all body activites. When the nervous system is activated and flowing smoothly we enjoy health and a feeling of well-being. When there is interference is the nervous system an imbalance is created. Therefore, to maintain well-being we desire to “get checked” by a chiropractor on a regular basis. B is for BUILD: our body is a natural drug factory and has the ability and knowledge to facilitate a healthy life. We are responsible to give our body the “fuel” it needs for regeneration. Our body reguires 90 nutrients daily: 60 minerals, 16 vitamins, 12 essential amino acids, and 3 essential fatty acids. Therefore, we desire to fuel our body with fresh, whole, natural, pure organic god-given foods. We desire to reduce and eliminate devitalized, processed, prepackaged, artifical, fast microwaved foods. These devitalized fast foods aid the body in breaking down!! We desire to build health with pure, whole, natural foods. C is for CLEANSE: the body is meant to eliminate 8 lbs of toxic material per day, thru the colon, kidney, lungs, and skin. We are meant to have a bowel movement upon rising and retiring, as well with each meal (that is 3 to 5 bowel movements/day). Toxic acids are a normal by product in the body, and due no harm when eliminated. However, when our system gets clogged and toxic acids accumulate, we are setting the stage for symptoms of chronic dis-ease. There is only 1 cause of dis-ease, poison or toxemia, most of which is created by poor living habits and faulty elimination.

CALL TODAY 1 800 554 3260. LEARN MORE ABOUT WHOLE FOOD WUJICHLORELLA & WUJISEASALT

WujiChlorella “Super Food”

Wednesday, February 23rd, 2011

WujiChorella is one of the most exciting nutrional discoveries on the planet. As you learn more about the nutrional benefits of WujiChlorella, you will want to incorporate it in your diet, as well, as your family and friends. Today more than ever, the American diet is shockingly deviod of ‘whole’,'pure’, and ‘natural’ foods. Kids go to school with donuts and sodas! Moms and Dads grab a dirve-thru coffee! Is it no wonder this country is 37th on the list of ‘healthy countries’?? The average American in 2000 took 10.4 presciptions. In 2006 drug errors injured over 1.5 million people. Today as a nation we spend less than 10% of our income on food, the lowest ever recorded in history!! Ready to learn more……….

Some of WujiChorella’s health benefits:

  • High in vitamins, minerals, and amino acids (protein)
  • Aids in digestion, bad breath, constipation
  • Powerful immune system builder, and natural body detoxifer
  • Promotes cardiovascular health, improves body pH
  • Helpful in anti-aging, joint and muscle health

The human body is designed to heal and regenerate itself, provided it gets the proper and necessary nutrition. Here’s where WujiChlorella takes the stage. There are many good, healthful foods available to us, but none contain as powerful, wide-ranging, and diverse nutrients as WujiChlorella!!! It is one of the oldest whole foods on the planet! It is extremely high in vitamins and mineralsl. It contains the full Vitamin B Complex, Vitamins E and C, minerals such as: magnesium, potassium, iron, and calcium. WujiChlorella (chlorella pyrensoida) gets it name from the high amounts of chlorophyll it possesses, the highest of any plant known. Experience the Difference-help yourself to a healthier you-WujiChlorella!

Chiropractic Gives Professional Tennis Player The Winning Edge

Tuesday, January 18th, 2011

Enthusiasm

Tuesday, January 18th, 2011

Mo Chih Chu Chiropractic club

Rhino Sheet: Enthusiasm

1 Thing thankful for

1 Action this week

Club Mission: To TRAIN as many students as INNATELY possible to become SUCCESSFUL chiropracTORs by mastering the philosophy, science and art of chiropractic and the fundamentals of running a successful practice.

Rhino quote of the week: “Success is going from failure to failure without a loss of enthusiasm” Winston Churchill

Rhino affirmation of the week: I am, feel, act excited, enthusiastic, optimistic and energetic. Say 108x per day (more…)

SICK and TIRED of feeling SICK and TIRED?

Tuesday, January 18th, 2011

Do you feel tired, fatigued, weak, and down right out of “gas”? When was the last time you looked at your own lifestyle habits? Are you up early, not sleeping through the night, taking a quick lunch, and then back at the office ’til who knows when?

Many of the health concerns today are related to lifestyle habits. We know this, but are we practicing what we are teaching our patients? What example are we teaching our children? So where do we start? Let’s start with our daily nutrient intake. Are you getting all the nutrients you need to support a healthy, energetic life. Are you feeding yourself something of quality every two hours? Get rid of the empty, processed, sugar filled foods, and replace with organic (whenever possible) fruits, vegetables, and whole foods. When you eliminate the processed, sugar filled, antibiotic and hormone injected foods from your diet, and replace them with “god-given” whole foods you will “experience the difference”. (more…)