3 Keys To Time Management
As your practice grows you will have more money but less time. It is important to put in place systems that will allow you manage your time in the most effective way. This way you can more down in less time and have more time to spend with your family.
- Recruit: Bringing quality people into your practice, is very important for time management. Susan has tele-trainings set-up to help you learn what to look for in potential team members and how to filter out good from the rest.
- Train: Take time out to train your team. Every week review fundamentals for answering phones, patient interaction, verbiage, organization, etc… If you don’t train them it is your fault when they do it wrong not theirs. Every week set aside at least 30 minutes to role-play and review fundamentals to whatever task you are asking them to perform. Repetition is the key to mastery.
- Delegate: Once they are trained you have to have the strength to let them take over the task and make a few mistakes. Allowing them to slow you down in the short term will help them grow and improve. This will in turn save you a lot of time down the road when dozens of tasks, questions and situations are handled properly without your involvement. The #1 mistake is we delegate for a short while but then take the task back when a mistake is made. Resist this temptation and enjoy all the extra time you will have down the road.